Consumer purchases
Payment
Deliveries to private customers must be paid by credit card. Goods may in special circumstances be sent C.O.D. This must be agreed upon with one of our sales representatives. Private customers have a right of cancellation in accordance with the Act relating to a cooling-off period in connection with certain contracts for consumer purchases etc. The cancellation form may be downloaded using the link at the bottom of the page, and is also attached to dispatches to private customers.
Right of cancellation
Standard Online produces the standards according to order. This means that we do not produce more than we sell. This also has environmental benefits. As the products are made to order, they cannot be returned. If you are a consumer, you have certain special rights, namely a 14 day right of cancellation. However, this may be restricted. If the product is specifically produced for you, you must cover the costs for actual work and materials, as production commences before expiry of the right of cancellation. As this process is entirely automated, production cannot be deferred. If you are ordering standards that are to be printed, the right to cancellation may be restricted. If you are ordering standards for printing yourself, the right to cancellation is waived when the standard is printed.