Manage subscription
Get an overview of the options you have as an administrator to manage a subscription.
As a subscription administrator is responsible for granting named users (colleagues) access to the subscription that the company has with us. The administrator is also responsible for assigning the users the correct service level. If you have multiple types of subscriptions, the administrator manages which subscription each user should have access to.
The administrator must also ensure that the subscription is tailored to the company's needs for standards and who should have the authority to add standards to the subscription. The administrator should also stay informed about our prices and conditions.
Guide and tutorials
To help you get an overview of what you can manage and how, we have created a short video. You can download and use our guide in PDF format.
Download the Guide to the administrator interface (PDF).
Watch the video guide for using the administrator interface:
Features available to administrators
Administrators have access to features that help manage subscriptions, users, addresses, and more. These features are organized into tabs that administrators can access when logging into their account.
Below is a simple explanation of the various features. You can also watch the video demonstrating the features or download the guide in PDF.
Customer information
Customer information gives you details about the subscription administrators, your user information, the ability to change your password, and a way to enable notifications if desired.
Company information
The Company Information tab contains various details about your organization and billing information.
Shipping
In the Shipping tab, you can add or edit shipping addresses. These addresses are used for purchasing printed products.
Purchase history
Purchase history provides an overview of all purchases made by users in your organization. By clicking on an order line, you can view details such as what was purchased, the format, date, and price.
Subscription overview
Under the subscription overview tab, you will find information about the various subscriptions in your organization, including subscription type and the number of users.
Subscription administration
As an administrator, you can make changes to users in the subscription, such as:
- Register new users
- View information about users' subscription access, user roles, and standard usage
- Add, edit, or remove user roles
- Add or remove users from one or more subscriptions
- Delete users from your organization's listing
Read more about how to administer users
Usage statistics
The usage statistics tab enables you to generate a report for a selected time period, showing which standards have been accessed, the number of accesses, downloads, and prints. Read more about usage statistics