Shopping guide

  • FAQ

    • I have problems logging in

      Most likely your email and / or password are typed incorrectly. If you have forgotten your password use the "Forgotten password?" feature.

      You can copy the password sent to you and paste this into the password box, as some characters can be difficult to distinguish from each other.

    • I have problems with opening/reading a document

      In order for the standard to be opened and printed, it must be opened in Adobe PDF reader

      Adobe Acrobat Reader DC can be downloaded for free from www.adobe.com.

      NB! Adobe Touch (pdf reader) will unfortunately not work for our services.


      Some browsers sometimes uses their own PDF-program. Here is a general solution for PDF in Windows:

      • Download the standard
      • Go to windows folder the file resides in
      • Right click the file
      • Choose "Open with"
      • Then choose Adobe
      • The standard should now open.


      Internet Explorer - recommended browser!

      We recommend using the Internet Explorer on our site, since this browser works best with our website and systems.

      How to open standards with Adobe in Internet Explorer - Video

      (This video has no sound. Info text is in Norwegian.)

       

      How to open standards in Google Chrome

      Type «chrome://settings/content» in the address field in you Chrome browser.

      You will now get to "Settings". Scroll down until you find "PDF documents." Click on "PDF documents" and enable "Download PDF files instead of automatically opening them in Chrome".

      Settings for Chrome
       
      Settings for PDF in Chrome

       

       

      How to open standards with Adobe in Firefox - Video

      Firefox setup of Adobe Reader/Acrobat. (This video has no sound.)

       

      Safari (Mac)

      In this step-by-step guide you will find information on how to enable Adobe Flash Player in Safari. Read more on Adobe's website:

      https://helpx.adobe.com/no/flash-player/kb/enabling-flash-player-safari.html

       

      Other PDF readers

      If you have any other PDF readers installed (FoxIt, Nuance, PDFComplete, PDF Converter, Nitro) in addition to Adobe, and these are used instead of Adobe, an error message looking like this (or similar) will appear:

      Error message when opening PDF

       

      This message will depend on which PDF reader who tries to open the document on your computer.

      To solve this problem, you can set Adobe as the default PDF program in the operating system (Windows/Mac). For information about setting system standards see: https://helpx.adobe.com/no/acrobat/kb/not-default-pdf-owner-windows10.html If you do not want to do this, then you can right-click the file you download and select "Open in / Open with", and manually select Adobe from the list that appears.

       

      Do you have problems with eForms?

      To open eForms in PDF you have to use Adobe Acrobat Reader in your browser. Read more about this under the heading “Unable to open eForms / How to open eForms in different browsers” (PS: this info is only available in Norwegian).

    • I have problems reading standards on my mobile or tablet

      To read standards you have in your subscription on your smartphone or tablet, you must first download the Adobe Reader application (app) to your smartphone or tablet.

      Go to Adobe's website to download the Adobe Reader app for your device
       
      When you open a standard it opens up on a new page in your browser. Via this new page you can open the standard in the Adobe Reader application.
       
      You must be connected to the Internet to be able to open and read standards in the application.

      Unfortunately, we are unable to provide mobile and tablet support at this time. Apple's tablets and phones have trouble opening DRM protected content.This does not mean that mobiles and tablets will not work, but Standard Online does not guarantee support at the present time.

    • Problems opening locked forms in your subscription

      If you search after a form in the search engine after name or reference this error message can occur:

      When you open a form the following error message can occur:

      Error message eForms

       

      This happens when someone has opened the form, but not closed it correctly.

      Locked forms can only be opened by the user which it is locked to. The document is locked if the user closes the e-form via the junction at the top right of your browser or click on the back button on your browser - proper termination of e-forms is to click "Cancel" or "Save and Close".

      Even an administrator of the subscription will not be able to open the form in these cases.

      If a form is correctly closed, it will not lock. 

      If you cannot find the forms by searching for them you can sort your forms by using the tabs above each column, either by name, modified date or reference. Remember to press the "Show all" if you have performed a search (to remove the search).
       
      To find the forms use the arrows at the bottom of the page, to browse your forms. To increase number of hits per page choose 30 or 50 from the dropdown menu.

    • Problemer med å lagre innhold i eBlanketter

      "Jeg benytter meg av eBlanketter, men har problemer med å lagre innhold jeg fyller inn i blanketten."

      Dette problemet oppstår hvis blanketten åpnes utenfor nettleser. Det vil si et eget vindu. For at blanketten skal åpnes i nettleser må haken for “vis PDF i nettleser” være huket av. Denne innstillingen finner du under rediger-fanen i Adobe, innstillinger i bunn og internett under kategorier. Når dette er gjort, lukker du Adobe og gjør et nytt forsøk på å åpne blanketten i blankettsystemet.

      De fleste blanketter er nå utviklet, eller er underveis til å bli utviklet, med veiviser-teknologi. Dette for å unngå at blanketter kun fungerer hos brukere med Adobe installert.

      Noen blanketter har obligatoriske felt. Før disse er utfylt er det ikke mulig å lagre blanketten.

       

      Ved å trykke «LAGRE» knappen vil obligatoriske felter bli markert med rød skrift. Om noe annet er feil utfylt vil det også markeres med rød skrift (eks: Felt kan maks ha 60 tegn men man har brukt 65 tegn, da vil ikke blanketten kunne lagres).

      Vi anbefaler derfor å trykke «LAGRE» knappen først når man åpner et dokument. Fyll ut obligatoriske felt og lagre så blanketten. Når det er gjort kan blanketten fylles ut som normalt.

      Husk å lagre ofte. Vi anbefaler å lagre minimum hvert 15 minutt.

       

      Mer utfyllende informasjon om hvordan man bruker eBlanketter finner du under hjelpfanen når du er logget inn i nettbutikken og befinner deg i eBlankett-systemet.

    • Hva står forkortelsene for på standardene?

      Forkortelser forekommer ofte innenfor standardisering. Oversikten under viser et utvalg av de vanligste.

      A1 Amendment / Tillegg (A2 osv. dersom det er flere)

      AC Corrigendum / Rettelse (eller rettelsesblad)

      ANEC European Association for the Coordination of Consumer Representation in Standardization / De europeiske forbrukerorganisasjonenes egen organisasjon, som samordner forbrukerrepresentasjonen innenfor standardiseringen

      ANSI American National Standards Institute / Den amerikanske standardiseringsorganisasjonen

      BP Business Plan / Forretningsplan

      CASCO ISO Council committee on Conformity Assessment / Rådgivende ISO-komité

      CD Committee draft / Komitéforslag

      CE Conformité Européenne / Merke som viser at et produkt tilfredsstiller kravene i henhold til EU-direktiv

      CEN Comité Européen de Normalisation/European Committe for Standardization / Organisasjon som utarbeider europeiske standarder

      CENELEC Comité Européen de Normalisation Electrotechnique/European Committee for Electrotechnical Standardization / Organisasjon som utarbeider europeiske standarder innenfor elektroområdet

      CLC Forkortelse for CENELEC (ikke offisiell)

      CMC CEN Management Center 

      COPOLCO ISO Council committee on Consumer Policy / Rådgivende ISO-komité på forbrukerspørsmål

      CR CEN Report / CEN rapport

      CWA CEN/CENELEC Workshop Agreement / Dokument som er utarbeidet som resultat fra en workshop

      DEVCO ISO Development Committee / Rådgivende ISO-komité vedrørende standardisering i utviklingsland

      DIS Draft International Standard / Forslag til en internasjonal standard

      EFTA European Free Trade Association

      EN European Norm/Standard / Europeisk standard/Europanorm 

      ENV European Prenorm/Prestandard / Foreløpig europeisk standard/europanorm

      ESO European Standardization Organization (CEN, CENELEC, ETSI)  

      ETSI European Telecommunications Standards Institute / Organisasjon som utarbeider europeiske standarder innenfor telekommunikasjonsområdet

      EU Den europeiske union

      EØS Det europeiske økonomiske samarbeidsområde

      FDIS Final Draft International Standard / Endelig forslag til internasjonal standard 

      FprEN Final Draft European Standard / Endelig forslag til europeiske standard

      ICS International Classification for Standards / Internasjonalt klassifiseringssystem for standarder

      IEC International Electrotechnical Commission / Organisasjon som utarbeider internasjonale standarder innenfor elektroområdet

      INSTA InterNordisk Standardiseringssamarbeid / Forum for nordisk standardiseringssamarbeid

      ISO International Organization for Standardization / Organisasjon som utarbeider internasjonale standarder

      ITU International Telecommunication Union / Organisasjon som utarbeider internasjonale standarder innenfor telekommunikasjonsområdet

      IWA International Workshop Agreement / Dokument som er utarbeidet som resultat fra en workshop

      NEK Norsk Elektroteknisk Komité

      NEK-EN Europanormer fra CENELEC

      NEK-HD Harmoniseringsdokumenter fra CENELEC

      NEK-IEC Internasjonale normer fra IEC

      NEK-QC Internasjonale komponentspesifikasjoner fra IEC

      NK Normkomité hos NEK

      Nkom Nasjonal kommunikasjonsmyndighet, tidligere PT Post- og teletilsynet 

      NP New Work Item Proposal / Forslag til nytt standardiseringsprosjekt

      NS Norsk Standard

      NS-EN Europeisk standard som er fastsatt som Norsk Standard

      NS-EN ISO Kombinert internasjonal og europeisk standard som er fastsatt som Norsk Standard 

      NS-ISO Internasjonal standard som er fastsatt som Norsk Standard

      NSB National Standards Bodies

      NSO National Standards Organizations

      NWIP New Work Item Proposal / Forslag til nytt standardiseringsprosjekt

      O-member Observing member / medlem med observatørstatus

      OHSAS Occupation Health and Safety Assessment Series

      P-member Participating member / aktivt medlem

      PAS Public Available Specifications

      PERINORM Specification for a set of functions for computer graphics

      prEN Forslag til Europeisk Standard / Europanorm

      prNS Forslag til Norsk Standard

      PT Post- og teletilsynet, nå Nkom Nasjonal kommunikasjonsmyndighet 

      PWI Preliminary Work Item / Foreløpig standardiseringsprosjekt

      SC Sub Committee / Underkomité

      SN Standard Norge

      SN/K Norsk standardiseringskomité i Standard Norge

      TC Technical Committee / Tekniske komité

      TR Teknisk rapport / Technical Report

      TS Teknisk spesifikasjon / Technical Specification

      WD Working Document / arbeidsdokument i en komité eller arbeidsgruppe

      WG Working group / Arbeidsgruppe

  • How to use the webshop

    • Register as a customer

      To register as a customer, click on "New user?"-link at the top of the page and fill in the registration form. You can use the TAB key to switch between the boxes.

      All relevant details must be filled in as correctly as possible. All details of your registration (new standards, subscription and monitoring) will be sent to the e-mail address you have given.

      When you have read and accepted the Sales conditions, click on "Register me as a new user". You will then be sent an e-mail with confirmation of your registration as a customer of the standard.no webshop.

      Log in using your user name and password to begin shopping. For the time being, you will only be able to purchase using a credit card. If you are a Norwegian company, you can be invoiced when your company information has been verified with Brønnøysundregistrene, and we have checked for any existing agreement with your company. This is normally processed the next working day.

    • Log in

      On standard.no you can always log in right next to the green shopping cart. (where you can also register as a new customer).

      When you are logged in you can manage your customer information on "My Page". You are free to change your password, view your agreements with Standard Online, as well as view your billing history. If you are a subscription customer you will also have access to your subscription information.

      When you are logged in, purchasing standards is quick and easy.

    • I have problems logging in

      Most likely your email and / or password are typed incorrectly. If you have forgotten your password use the "Forgotten password?" feature.

      You can copy the password sent to you and paste this into the password box, as some characters can be difficult to distinguish from each other.

    • Search tips

      Zero hits on search?

       

      • Search without year
      • Search only the standard's number without NS, ISO, EN, etc.
      • Tick the box for "Include withdrawn standards" - the standard you are looking for may be withdrawn
      • Ensure words are spelled correctly
      • Try different words with the same meaning
      • Use fewer keywords


      Search Tips

       

      1. Search only with the standard number
      2. Try other inflections and endings of words
      3. Narrow your search results
      4. Search only for standards in your subscription
      5. What does the number of hits in the search results mean?

      1: Search only with the standard number
      Standards with parts defined by numbers, letters , etc. often use different characters between numbers and number/letter combinations, depending on supplier. If you don't get what you were looking for try only searching the "main number" and refine your search later. For example, search for only 8405 instead of 8405a , 8405-a or 8405.a.

      2: Try other inflections and endings of words
      The search engine handles not always different inflections and endings of words. Try therefore other inflections of your keywords if you do not get hit on what you expected.

      3: Narrow your search results
      You can refine your search by selecting functions under "Narrow results " to the left of the search results page, so that the sample gets smaller. Read more about this in a separate section further down the page.

      4: Search only for standards in your subscription
      Choose to see the search results within your subscription only (applicable for logged-in subscription customers). When logged in you will get an extra tab for your subscription when searching.

      5: What does the number of hits in search results mean?
      The tabs in our search result show a number in parentheses. This number indicates all results for that query total for all categories (hits in standard number, standards content, the  website in general or in your subscription).
       
      If the number in parentheses say that there are 10 hits in standards, but it is only one standard in the results, this is as an indication that there is one standard you get hit for on fin the standard number, and nine hits in the entire contents of 9 other standards.


      Narrow your search results - how it works

       

      Status:
      Here you can restrict within valid or withdrawn standards (PS: to get hold of withdrawn standard please tick the box "Include withdrawn standards").

      Standard:
      Select the type of standard you are looking for, such as NS, ISO, NEK.

      Item Type:
      Select item type, such as standard, collection, courses, eForms, and more.

      Language:
      Choose which language you are after, for example Norwegian or English .

      Published:
      Select the release date of the standards, or when an article/information site was published, for example, any products or articles published in the last 6 months.

      ICS:
      Refine your search using the ICS codes.


      How does our search work?

       

      Our search priorities are simply explained this way:

      1. Hits in standard number
      2. Hits in the title of standards and content
      3. Hits in withdrawn standards
      4. Hits in the content of the website otherwise

      The results are prioritized by relevance, how often your search term occurs in the relevant standard or content in general.

      1: Hits in standard number
      Initially we will give you hits in standard numbers

      2: Hits in the title of standards and content
      If there are no hits in standard numbers, then we display hits in the rest of the content of standards. You can also choose to tick for search in content rather than the standard number in the first place.

      3: Hits in withdrawn standards
      Initially we don’t show hits in withdrawn standards. If you want to see hits in withdrawn standards tick when the box "Include withdrawn standards".

      4: Hits in the content of the website otherwise
      The search result may display multiple tabs for different content, depending on how many places you can find what you are looking for. For example you may also (or only) get hits on content on our website, from articles, sectors, etc.

       

    • Buy a standard

      You can order the delivery of standards in several ways.

      Single purchase

      Once you've found the standard you want to buy, click on one of the purchase buttons to add the variety to the cart.

      Buttons for single purchase:

      Single puchase buttons - Webprint and Printed and bound

       

      Webprint:
      Delivered electronically in PDF format (Adobe), to print from your own printer. You cannot save such electronic standards (PDF) permanent on your PC. You must print out the number of copies of the standard you have ordered.

      The standards are available for 7 days on "My page" for download and printing.
      The files can not be downloaded and saved on your computer permanently, as they will be blocked 24 hours after downloading.

      PS: Print to File will use up a print-out and files will be blocked after a short time.
       
      Printed and bound:
      You can also opt to have them delivered as "Printed and bound". Standards ordered are usually despatched the same working day or the first working day after ordering. A service charge will be made for supplying standards in print.

      Subscription
      You can also order standards via your subscription. Read more 
      about our subscription services.

       

      Subscription

      These are our subscription options - this will appear only if you have a subscription and are logged in:

      Subscrition buttons - Web and Paper

       

      Web Subscription
      Provides digital product where you have products always available and updated via our website.

      Paper subscription
      Printed and bound products delivered via mail, new updated editions are delivered via mail.

      Read more about our subscription services.


      Please note that some standards are only available on paper. 

      To see the items you have in your cart, you can always click on the cart available at the top right corner of the page at any time.

    • Print it yourself

      The quickest way to gain access to the standards you need is to select the delivery option "Print it yourself." Once you have completed your purchase, the standards you have selected to print yourself will be found on "My page".

      The standards are available for 7 days on "My page" for download and printing.
      The files can not be downloaded and saved on your computer permanently, as they will be blocked 24 hours after downloading.

      Standards you print will be watermarked.
       
      To open and print the files, you will need to use Adobe Reader or another extended version, such as Adobe Acrobat Standard or Professional. We recommend that you use the latest version of Adobe Acrobat Reader to read and print electronic standards, available free of charge from www.adobe.com.

    • Hvordan handle i nettbutikken - Video

      I denne videoen viser vi deg hvordan du legger til produkter og handler i nettbutikken. Videoen er 4:57 min lang.

  • Opening the document

    • Unable to open document?

      In order for the standard to be opened and printed, it must be opened in Adobe PDF reader

      Adobe Acrobat Reader DC can be downloaded for free from www.adobe.com.

      NB! Adobe Touch (pdf reader) will unfortunately not work for our services.


      Some browsers sometimes uses their own PDF-program. Here is a general solution for PDF in Windows:

      • Download the standard
      • Go to windows folder the file resides in
      • Right click the file
      • Choose "Open with"
      • Then choose Adobe
      • The standard should now open.


      Internet Explorer - recommended browser!

      We recommend using the Internet Explorer on our site, since this browser works best with our website and systems.

      How to open standards with Adobe in Internet Explorer - Video

      (This video has no sound. Info text is in Norwegian.)

       

      How to open standards in Google Chrome

      Type «chrome://settings/content» in the address field in you Chrome browser.

      You will now get to "Settings". Scroll down until you find "PDF documents." Click on "PDF documents" and enable "Download PDF files instead of automatically opening them in Chrome".

      Settings for Chrome
       
      Settings for PDF in Chrome

       

       

      How to open standards with Adobe in Firefox - Video

      Firefox setup of Adobe Reader/Acrobat. (This video has no sound.)

       

      Safari (Mac)

      In this step-by-step guide you will find information on how to enable Adobe Flash Player in Safari. Read more on Adobe's website:

      https://helpx.adobe.com/no/flash-player/kb/enabling-flash-player-safari.html

       

      Other PDF readers

      If you have any other PDF readers installed (FoxIt, Nuance, PDFComplete, PDF Converter, Nitro) in addition to Adobe, and these are used instead of Adobe, an error message looking like this (or similar) will appear:

      Error message when opening PDF

       

      This message will depend on which PDF reader who tries to open the document on your computer.

      To solve this problem, you can set Adobe as the default PDF program in the operating system (Windows/Mac). For information about setting system standards see: https://helpx.adobe.com/no/acrobat/kb/not-default-pdf-owner-windows10.html If you do not want to do this, then you can right-click the file you download and select "Open in / Open with", and manually select Adobe from the list that appears.

       

      Do you have problems with eForms?

      To open eForms in PDF you have to use Adobe Acrobat Reader in your browser. Read more about this under the heading “Unable to open eForms / How to open eForms in different browsers” (PS: this info is only available in Norwegian).

    • Security warning when opening a document

      Security Warning

      Security warning

       

      This message appears because the document/standard that you want to open contacts Standard.no for authorization. The document contacts our server to get the rights/approval to display this document. The message is an automatic message when a program attempts to read something outside your area, and is completely harmless. If you don’t want this message again the next time you open this and similar documents, check the box "Remember my action for this site", although the document will do the same task each time to get the rights/approval to open. The action will only apply to documents from Standard.no.
       
      Click "Allow" to allow the document to perform the action.
       
       
       

       
      Notification

       

      Notification

       

      Standard.no monitors printing of the document, and records how many times the document is printed. To avoid seeing the message the next time you read the document, check the box “Do not show again”.

      Click "OK" to continue printing.

    • I have problems reading standards on my mobile or tablet

      To read standards you have in your subscription on your smartphone or tablet, you must first download the Adobe Reader application (app) to your smartphone or tablet.

      Go to Adobe's website to download the Adobe Reader app for your device
       
      When you open a standard it opens up on a new page in your browser. Via this new page you can open the standard in the Adobe Reader application.
       
      You must be connected to the Internet to be able to open and read standards in the application.

      Unfortunately, we are unable to provide mobile and tablet support at this time. Apple's tablets and phones have trouble opening DRM protected content.This does not mean that mobiles and tablets will not work, but Standard Online does not guarantee support at the present time.

  • eForms

    • Useful information about eForms - not ordinary PDF

      Our eForms are not ordinary PDFs - so certain guidelines for use are acquired

      • Our eForms must be opened in a PDF reader from Adobe with an add-on in the internet browser.
      • If you open eForms in Adobe outside the internet browser, the eForm will lose contact with Standard Online's server and our eForm system.
      • If you try to save the document on a computer, you will get an error message saying that the document can’t be saved. All data entered into the form will be lost if you do this.
      • If you need a digital copy (locked for changes), this must be saved using the "Save close" function. Then select "Print" to open the document. You will now be able to save or print copies.
      • If you use Adobe functionality in an open PDF form, you will be able to print and save a static PDF, but if you click on "Save" or "Save and Close" before printing, all data will be lost.
    • Problems opening locked forms in your subscription

      When you open a form the following error message can occur:

      Error message eForms

       

      This happens when someone has opened the form, but not closed it correctly.

      Locked forms can only be opened by the user which it is locked to. The document is locked if the user closes the e-form via the junction at the top right of your browser or click on the back button on your browser - proper termination of e-forms is to click "Cancel" or "Save and Close".

      Even an administrator of the subscription will not be able to open the form in these cases.

      If a form is correctly closed, it will not lock. 

      If you cannot find the forms by searching for them you can sort your forms by using the tabs above each column, either by name, modified date or reference. Remember to press the "Show all" if you have performed a search (to remove the search).
       
      To find the forms use the arrows at the bottom of the page, to browse your forms. To increase number of hits per page choose 30 or 50 from the dropdown menu.

    • Problemer med å lagre innhold i eBlanketter

      "Jeg benytter meg av eBlanketter, men har problemer med å lagre innhold jeg fyller inn i blanketten."

      Dette problemet oppstår hvis blanketten åpnes utenfor nettleser. Det vil si et eget vindu. For at blanketten skal åpnes i nettleser må haken for “vis PDF i nettleser” være huket av. Denne innstillingen finner du under rediger-fanen i Adobe, innstillinger i bunn og internett under kategorier. Når dette er gjort, lukker du Adobe og gjør et nytt forsøk på å åpne blanketten i blankettsystemet.

      De fleste blanketter er nå utviklet, eller er underveis til å bli utviklet, med veiviser-teknologi. Dette for å unngå at blanketter kun fungerer hos brukere med Adobe installert.

      Noen blanketter har obligatoriske felt. Før disse er utfylt er det ikke mulig å lagre blanketten.

       

      Ved å trykke «LAGRE» knappen vil obligatoriske felter bli markert med rød skrift. Om noe annet er feil utfylt vil det også markeres med rød skrift (eks: Felt kan maks ha 60 tegn men man har brukt 65 tegn, da vil ikke blanketten kunne lagres).

      Vi anbefaler derfor å trykke «LAGRE» knappen først når man åpner et dokument. Fyll ut obligatoriske felt og lagre så blanketten. Når det er gjort kan blanketten fylles ut som normalt.

      Husk å lagre ofte. Vi anbefaler å lagre minimum hvert 15 minutt.

       

      Mer utfyllende informasjon om hvordan man bruker eBlanketter finner du under hjelpfanen når du er logget inn i nettbutikken og befinner deg i eBlankett-systemet.

    • Får ikke åpnet eBlankett / Hvordan åpne eBlanketter i ulike nettlesere

      For å få åpnet PDF-skjemaer må man bruke et PDF-program fra Adobe i nettleser. Andre PDF-lesere som f.eks. PDF Xchange Viewer vil ikke fungere på disse dokumentene.

      Se informasjon på Adobe sine nettsider om hvordan aktivere PDF-leser i forskjellige nettlesere.

      Du kan laste ned Adobe Reader gratis fra Adobe sine nettsider.


      Internet Explorer - anbefalt nettleser på www.standard.no

      Vi anbefaler å bruke nettleseren Internet Explorer, da denne samarbeider best med våre nettsider og systemer.

      Om du har et visningsproblem i Internet Explorer, hvor du bare ser toppen av blanketten, eller knappene havner over teksten, så finner du en løsning på dette på denne siden: Rette opp visningsproblem med kompatibilitetsvisning.
       
       

      Vises knapper over din blankett eller vises bare toppen av en standard?

      Løsningen gjelder for Internet Explorer. I denne videoen viser vi deg hvordan du løser problemet:

       

      Spesielt ved bruk av Firefox

      Ved bruk av nettleseren Mozilla Firefox sine standardinnstillinger får du ikke åpnet PDF-skjemaer. Dette er på grunn av at Firefox har sin egen innebygde PDF-leser. For å endre innstillingene til å bruke Adobe Reader sin PDF-leser for nettlesere må man inn på Firefox sine innstillinger som du finner øverst i høyre hjørne på skjermen. Gå inn på «Innstillinger». Da får man opp et nytt bilde med flere “Faner”. Gå videre inn på fanen “Programmer” (illustrasjonsbilde kommer).

      Firefox endre PDF

      OBS! Alle steder hvor det henvises til Adobe skal denne henvise til “Adobe Acrobat (i Firefox) under “Handling”-kolonnen. Nettleseren må startes på nytt for at endringer av innstillingene skal fungere.

    • Hvordan regnes kontraktssum ut for byggblankett 8405 A og 8406 A?

      Har du problemer med byggblankett 8405 A eller byggblankett 8406 A når det gjelder å fylle skjema for å få riktig kontraktssum? Under følger et eksempel på hvordan du skal fylle ut disse blankettene.

      • Punktet om sum for eventuelle korreksjoner skal inneholde alle korreksjoner, pluss eller minus, som foretas mellom fastsettelsen av tilbudet og selve kontraktsinngåelsen.
      • Summen som fremkommer ved å ta tilbudssummen pluss eller minus korreksjoner må, dersom alle ytelser er mva. belagt, skrives inn på nytt i den første raden under tittelen "Herav ytelser som er mva. belagt, inkl. korreksjoner".
      Eksempel på utfylling av tilbudssum

       

  • Payment

    • Invoice

      As a registered customer with valid credit you will be able to pay for your purchases by invoice. The invoice will be sent by post to your registered postal address.

    • Card

      When paying using a creditcard all transactions will be processed via NETS. NETS is a secure and stabile payment solution, which supports a range of securitystandards for Internet transactions (SSL, Verified by Visa, MasterCard Securecose etc.)
       
      We accept Visa and Eurocard (Mastercard). To shop using a creditcard through NETS you will simply need to fill in the following:

      • Cardnumber
      • Expiration date
      • CVC code (The last 3 digits in the signaturefield on the back of the card)

      For further information regarding security and payment, please refer to NETS website.

    • Payment on delivery

      In certain circumstances, payment on delivery can be arranged for private customers. An additional fee of NOK 130 applies. The delivery must be picked up from your local post office.

    • eFaktura

      Standard Online tilbyr eFaktura
      For alle kunder som er knyttet til et aksesspunkt som muliggjør mottak av faktura i EHF-format (elektronisk handelsformat) kan Standard Online nå tilby elektronisk faktura. EHF-formatet er den samme løsningen som alle statlige instanser gikk inn på fra 1. juli 2012.

      Vi gjør oppmerksom på at du må tegne avtale med et aksesspunkt før du kan benytte eFaktura. Tilbydere av et slikt aksesspunkt finner du ved å følge lenken under:
      http://www.anskaffelser.no/e-handel/artikler/aksesspunkter
       
      Ta kontakt med oss i Standard Online på salg@standard.no dersom du ønsker å benytte eFaktura.

  • Delivery

    • Print it yourself

      The quickest way to gain access to the standards you need is to select the delivery option "Print it yourself." Once you have completed your purchase, the standards you have selected to print yourself will be found on "My page".

      The standards are available for print for 7 days after purchase. When printed, the files are deleted from "My Page". The files can not be downloaded and saved on your computer.

      Standards you print yourself will be watermarked.
       
      To open and print the files, you will need to use Adobe Reader or another extended version, such as Adobe Acrobat Standard or Professional. We recommend that you use the latest version of Adobe Acrobat Reader to read and print electronic standards, available free of charge from www.adobe.com.

    • Printed copies by post

      Goods sent by post will be despatched via the postal service unless otherwise agreed. An invoice will be included if the invoice and delivery address are the same. The goods will usually be despatched the same weekday or the first weekday after ordering. A service charge will be made for supplying standards in print. (In Norway).

    • Add to subscription

      If you have a web subscription with us, you can add any standards you order to your subscription.

      As a subscriber, you have permanent access to standards and can read documents as often as you require. Your company can also make as many printouts of each standard as the number of concurrent users agreed. Standards are protected by copyright, and cannot therefore be saved locally, forwarded or copied.

      Read more about web subscription

      Order web subscription

    • Monitoring

      Standards monitoring is a free service designed for you who wish to be alerted of changes to or new editions of the standards required in your work.

      The moment new editions of the standards you monitor are released, changes are made, or appendixes are published, you will be alerted by email. This ensures that you are always up-to-date and saves you both time and money.

      How to monitor a standard:

      1Log in

      Log in using your username and password

      2Search for the standard you wish to monitor

      Click on the link "monitor standard"

       

      3Confirm

      Click the "OK" - button to confirm that you wish to add the standard to your monitoring service.

       

      4Completed

      You have now successfully added the standard to your monitoring service. Standards you have added to the monitoring service can be found and edited on "My page".

    • Outside Norway

      Advance payment of the price of the goods plus carriage and packaging must be made in advance for delivery to addresses outside Norway. When buying from our web shop, payment is easiest via credit card.

    • Consumers

      Deliveries to private individuals must be paid by credit card. In certain circumstances, payment on delivery can be arranged. Such instances must be arranged with one of our sales personnel. Private individuals have the right to cancel an order under the terms of Norwegian legislation. A cancellation form can be downloaded at the bottom of the page, and is enclosed in shipments to private individuals.

      Cancellation Form - in Norwegian (PDF)

  • Sales conditions

    • General

      General

      Standard Online has fixed prices for the goods and services we provide. Prices are stated ex-VAT and service charge. Large consignments sent by post can be subject to a higher price. Standard Online's terms of payment are 20 days from date of invoice. Interest will be applied to overdue invoices in accordance with Norwegian legislation. Reminders will be subject to a charge.

      Marking invoices

      If a PO/order number or other information is to be printed on the invoice by Standard Online, please state when ordering.

      Liability for errors in standards

      All our deliveries are based on an electronic original, usually in PDF format, whether the goods delivered are electronic or on paper. We take every precaution to ensure that PDF files are saved in accordance with Adobe's specifications. Standard Online cannot be held liable for incorrect reproduction when displayed or printed on the customer's equipment.

      Electronic delivery of standards on paper

      If ordering delivery as a PDF file to print on your own printer, the file will be uploaded initially to "My page". PDF format is used. It can be printed from there in the number of copies ordered. The standard are available for print for 7 days after purchase. When printed, the files are deleted from "My Page". The files can not be downloaded and saved on your computer permanently. Invoices will be sent by post. For electronic deliveries, users must accept the conditions stated in End-User Licence.

    • Standard sales conditions

      Standard Sales Conditions for the standard.no webshop for the sale of goods.

      General

      These sales conditions apply to the sale of all goods from www.standard.no. Along with an order placed with the standard.no webshop, confirmed by an order confirmation, they represent the combined contractual basis for the sale. The conditions are numbered consecutively in the event of changes. We will store details of which version of the Sales conditions that are applicable to your order. In order to shop at www.standard.no your business must be registered as a customer in our webshop. Business transactions are regulated by the Sale of Goods Act, Personal Data Act, E-Commerce Act and Credit Purchases Act.

      1. The Parties

      Vendor: Standard Online AS, business address: Mustads vei 1, 0283 Oslo, postal address: P.O. Box 252, 1326 Lysaker, registered in the Brønnøysund register (www.brreg.no) under org.no.: 983 615 031, telephone: +47 67 83 87 00, telefax: +47 67 83 87 01, e-mail: salg@standard.no, and referred to in the following as “we”, “us” or “vendor”. Buyer is: the company designated as Buyer on the order, and referred to in the following as “you”, “yours” or the Buyer.

      2. Making a purchase in the webshop

      In order to help you when ordering/shopping in our webshop, we have collected information on the purchasing process, etc., in our shopping guide.

      3. Ordering and contract process

      Your order is binding when the order is registered with us. We are similarly bound by your order if it does not differ from that offered by us in our webshop, promotional material or in some other way. When we receive your order, it will automatically be confirmed. Order confirmation and receipts for payment by credit card will be displayed on the screen and sent to your registered e-mail address. Please review your order confirmation thoroughly upon receipt and check that it complies with the order.

      3.1 Invoice labelling
      If you require a purchase order no./order no. or other information to be added to the invoice from Standard Online, this must be provided when ordering.

      4. Data entered in the webshop

      We strive to provide our customers with information on our products that is correct as possible. We cannot however be held liable for textual and printing errors, which can entail that we cannot deliver in accordance with the information given in our webshop, our promotional materials or in some other way. We furthermore reserve the right to cancel an order or part of the same if the product is sold out. In the event of a product being out of stock, we will notify you.

      5. Prices

      Standard Online has fixed prices for the goods and services on offer. All prices are stated exclusive of value added tax and service fees. The total cost including VAT for the purchase will be stated before ordering, and will include all charges related to the purchase, such as carriage, packaging etc.

      6. Payment

      The purchase price may be settled by credit card or invoice. When using a credit card, the purchase price will be deducted from your card when placing the order. A service charge will be charged for delivery by post depending on the number of products and weight of the shipment. Special rates apply to deliveries abroad. An invoice will be issued upon dispatch and is due for payment 20 days from the invoice date. If the invoice is not paid by the due date, interest shall accrue in conformity with the Interest on Delayed Payments Act. If reminders must be sent, a reminder fee will be levied. Unpaid overdue invoices will be referred to debt collection without prior notification.

      7. Consumer purchase

      7.1 Payment
      Deliveries to private customers must be paid by credit card. Goods may in special circumstances be sent C.O.D. This must be agreed upon with one of our sales representatives. Private customers have a right of cancellation in accordance with the Act relating to a cooling-off period in connection with certain contracts for consumer purchases etc. The cancellation form may be downloaded using the link at the bottom of the page, and is also attached to dispatches to private customers.
       
      7.2 Right of cancellation
      Standard Online produces the standards according to order. This means that we do not produce more than we sell. This also has environmental benefits. As the products are made to order, they cannot be returned. If you are a consumer, you have certain special rights, namely a 14 day right of cancellation. However, this may be restricted. If the product is specifically produced for you, you must cover the costs for actual work and materials, as production commences before expiry of the right of cancellation. As this process is entirely automated, production cannot be deferred. If you are ordering standards that are to be printed, the right to cancellation may be restricted. If you are ordering standards for printing yourself, the right to cancellation is waived when the standard is printed.

      8. Conditions for course registrations

      Registration for courses is binding. Any cancellations must be made in writing. In case of cancellation there will be a charge of 20% of the course fee, with a minimum amount of
      NOK 500.
       
      In case of cancellation later than:
      • 14 days before the course the charge is 50% of the course fee
      • 7 days before the course the course fee is charged in full
       
      Paid spaces may freely be used by other participants from the same company. Written notification is required. We reserve the right to cancel or change the programme in the event of circumstances beyond our control.

      9. Delivery and delay

      Products will be delivered in the manner stated on the order confirmation.
      If delivery of products is delayed, we will provide notification as soon as we are aware of it, along with details of when delivery can be made, or whether the products are out of stock. Depending on the nature of the product and length of delay, you can withhold payment (depending on the circumstances), demand delivery, claim compensation or cancel the order.
       
      9.1 Electronic delivery of paper standards
      If ordering delivery as a PDF file for printing on your own printer, the file will be delivered immediately to the customer's “My Page.” The PDF format is used. The number of copies that have been ordered may then be printed. The products are available for print for 7 days after purchase. When printed, the files are deleted from "My Page". The files can not be downloaded and saved on your computer permanently..
      Invoices are sent by post.

      9.2 Electronic delivery of standards to subscribers
      In order to receive electronic delivery the user must accept the terms of the End user licence.

      10. Checking products

      Check that a delivery complies with the order confirmation, for damage during transport or for any defects or deficiencies as soon as possible after delivery.

      11. Responsibility for errors in standards

      All of our deliveries are based on a digital original, ordinarily in PDF format, regardless of whether the delivery is digital or on paper. All efforts have been made to ensure that the PDF files are in accordance with Adobe’s specifications. Standard Online cannot assume responsibility if they do not display or print correctly on the customer's equipment. Standard Online AS sells products produced by others and assumes no responsibility for the content of the standards. Nor are we responsible for deficiencies and costs that may arise as a result of using the standards.

      12. Your rights in the event of defects or deficiencies (warranty claim)

      Warranty claims must be submitted within a reasonable period after they are observed or should have been observed. If the products have defects or deficiencies, you can demand remedy of the defect, replacement, price reduction, compensation or cancellation of the purchase. Defects must be present when the product enters into your possession. Notification of defects and deficiencies concerning the products can be made to us verbally or in writing. We recommend that warranty claims are submitted in writing for the sake of evidence. We will confirm receipt of all warranty claims in writing, including receipt of goods returned to us for inspection or repair.

      13. Return of goods

      Products that have been produced to order cannot be returned (Print on Demand, POD). This applies to most of our products, regardless of supplier. Products that are not produced POD are indicated by item in the webshop. Standards and publications from other countries are not stocked by Standard Online, and must be specially ordered by us in accordance with your order. Consequently, returns cannot be accepted. In the event of a cancelled order for stock items, we will accept them in return providing notification has been received before the due date for payment. In such instances, the buyer will be liable for all costs associated with carriage etc., and that the goods are in new condition when received by Standard Online. Returns due to breakage, shortages or incorrect delivery must be reported to Standard Online within 8 working days of receipt. All returns must be approved in advance by Standard Online (e-mail: salg@standard.no or tel. +47 67 83 87 00) to agree method of dispatch. Only defects caused by Standard Online (incorrect products, incorrect delivery or warranty claims concerning quality) can give grounds for return. If a defect is caused by the customer, freight charges and 20% of the value of the goods supplied will be charged.

      14. Personal data

      In principle, we only process business details advised to us and which are necessary for us to fulfil our undertakings to your company. In some instances we process business details that also contain personal details for other purposes. This may for example be to send information on offers/information that is relevant to your purchases, etc. by email or as information by post. We will never divulge your personal details to other parties. Persons who have personal information processed by us may at any time view the information, correct erroneous information, or have the information blocked or deleted. Contact salg@standard.no

      15. Proprietary rights

      The Vendor retains the proprietary rights of products supplied until the purchase price including interest and costs has been paid in full.

      16. Disputes

      The parties shall seek to resolve any disputes reasonably. If a dispute is not reasonably resolved between the parties, Oslo district court shall be the court of venue.

      Download cancellation form for consumers here (PDF only available in Norwegian)

      View End-user license.

    • Prices and conditions for web subscription

      The web subscription agreement consists of several appendices that contain information and conditions for the various services and products the agreement may include.

      Even though all available services and products are not included in the contract at the time of signing, The Buyer can expand the content of the subscription during the contract period, and is responsible for familiarising themselves with the terms and conditions, functionality and user rights. When the products are entered into the subscription, it is deemed that the terms and conditions have been accepted.

      Appendices are updated periodically, as new opportunities and services become available. This site provides the current information about the appendices.

      Appendix 1 - Definitions

      Appendix 2 - The scope of the agreement, general terms and conditions

      Appendix 3 - Price, price regulation and billing 

      Appendix 4 - Fees for the service ‘Web Subscription’ including licensed products

       

      Current price tables for standard collection NS 3420, NS 3420 eBook and eForms:

      Price table for NS 3420 standards collection

      Price table for NS 3420 eBook

      Price table for eForms

    • Business

      Standard Sales Conditions for standard.no webshop for sale of goods to businesses.

      General

      These sales conditions apply to the sale of goods from www.standard.no to businesses. Along with an order placed with the standard.no webshop, confirmed by an order confirmation, they represent the contractual documentation for the sale. The terms and conditions are numbered serially in the event of changes. We will store details of which version of the Sales conditions are applicable to your order. To be able to shop at www.standard.no your business must be registered as a customer in our webshop. Business transactions are regulated by the Sale of Goods Act, Personal Data Act, E-Commerce Act and Credit Purchases Act. Click on the links for each act for more details on your rights and obligations when making a purchase.

      1. The Parties

      Vendor: Standard Online AS, business address: Strandveien 18, 1326 Lysaker, postal address: Postboks 252, 1326 Lysaker, Norway, registered in the Brønnøysund-register (www.brreg.no) under org. no.: 983 615 031, tel. +47 67 83 87 00, fax. +47 67 83 87 01, e-mail: salg@standard.no, and referred to in the following as "we", "us" or the "vendor". Buyer: the company designated as Buyer on the order, and referred to in the following as "you", "yours" or the Buyer.

      2. Making a purchase in the webshop

      To help you when ordering/shopping in our web shop, we have collected all the information you need on the purchasing process etc in our Shopping Guide.

      3. Ordering and contract process

      Your order is binding when the order is registered by us. We are similarly bound by your order if it does not differ from that offered by us in our webshop, promotional material or in some other way. When we receive your order, it will automatically be confirmed. Order confirmation and receipts for payment by credit card will be shown on the screen and sent to your registered e-mail address. Please check your order confirmation thoroughly upon receipt and check that it complies with the order.

      4. Data entered in the webshop

      We strive to give our customers information on our products which is as correct as possible. We cannot however be held liable for textual and printing errors, which can entail that we cannot deliver in accordance with the information given in our webshop, our promotional materials or in some other way. We furthermore reserve the right to cancel an order or part of the same if the product is sold out. In the event of a product being out of stock, we will notify you.

      5. Prices

      All prices are stated exclusive of value added tax. The total cost including VAT for the purchase will be stated before ordering, and will include all charges related to the purchase, such as carriage, packaging etc.

      6. Payment

      The purchase price can be totalled via a credit card or invoice. When using a credit card, the purchase price will be deducted from your card when placing the order. An invoice will be issued upon despatch and is due for payment 20 days from the invoice date. A service charge will be charged for delivery by post.  Special rates will apply to deliveries abroad. Unpaid overdue invoices will be referred to debt collection without prior notification. In the event of delayed payment, interest shall accrue in conformity with the Interest on Delayed Payments Act. If reminders must be sent, a reminder fee may be levied.

      7. Conditions for course registrations

      Registration for courses is binding. Any cancellations must be made in writing. In case of cancellation there will be a charge of 20% of the course fee, with a minimum amount of
      NOK 500.
       
      In case of cancellation later than:
      • 14 days before the course the charge is 50% of the course fee
      • 7 days before the course the course fee is charged in full
       
      Paid spaces may freely be used by other participants from the same company. Written notification is required. We reserve the right to cancel or change the programme in the event of circumstances beyond our control.

      8. Delivery and delay

      Products will be delivered in the manner stated on the order confirmation.
      If delivery of products is delayed, we will provide notification as soon as we are aware of it, along with details of when delivery can be made, or whether the products are out of stock. Depending on the nature of the product and length of delay, you can withhold payment (depending on the circumstances), demand delivery, claim compensation or cancel the order.

      9. Checking products

      Check that a delivery complies with the order confirmation, for damage during transport or for any defects or deficiencies as soon as possible after delivery.

      10. Your rights in the event of defect or deficiency (warranty claim)

      Warranty claims must be submitted within a reasonable period after they are observed or should have been observed. If the products have defects or deficiencies, you can demand remedy of the defect, replacement, price reduction, compensation or cancellation of the purchase (depending on the circumstances). Defects must be present when the product enters  into your possession. Notification of defects and deficiencies concerning the products can be made to us verbally or in writing. We recommend that warranty claims are submitted in writing for the sake of evidence. We will confirm receipt of all warranty claims in writing, including receipt of goods returned to use for inspection or repair.

      11. Returned goods

      Norwegian Standards (Norsk Standard) cannot be returned, as Standard Online publishes/produces standards to order (Print on Demand). Standards and publications from other countries are not stocked by Standard Online, and must be specially ordered by us in accordance with your order. Consequently, returns cannot be accepted. In the event of a cancelled order for stock items, we will accept them in return providing notification has been received before the due date for payment. In such instances, the buyer will be liable for all costs associated with carriage etc., and that the goods are in new condition when received by Standard Online. Returns due to breakage, shortages or incorrect delivery must be reported to Standard Online within 8 working days of receipt. All returns must be approved in advance by Standard Online. Email: salg@standard.no or tel. +47 67 83 87 00 to agree method of despatch. Only defects caused by Standard Online (incorrect products, incorrect delivery or warranty claims concerning quality) can give grounds for return. If a defect is caused by the customer, freight charges and 20% of the value of the goods supplied will be charged.

      12. Personal data

      In principal, we only process business details advised to us and which are necessary for us to fulfil our undertakings to your company. In instances in which we process business details which also contain personal data, and which are used for other purposes such as sending details of quotations etc, such details are only used when the person concerned has given their consent. The owners of personal data processed by us are entitled to access such data at any time, have them blocked or deleted. Please contact us via salg@standard.no

      13. Proprietary rights

      The Vendor retains the proprietary rights of products supplied until the purchase price including interest and costs has been paid in full.

      14. Disputes

      The parties shall seek to resolve any disputes reasonably. If a dispute is not reasonably resolved between the parties, the Court of Oslo shall be the court of venue.

       

      View standard sales conditions.

    • Consumer purchases

      Payment

      Deliveries to private customers must be paid by credit card. Goods may in special circumstances be sent C.O.D. This must be agreed upon with one of our sales representatives. Private customers have a right of cancellation in accordance with the Act relating to a cooling-off period in connection with certain contracts for consumer purchases etc. The cancellation form may be downloaded using the link at the bottom of the page, and is also attached to dispatches to private customers.

      Right of cancellation

      Standard Online produces the standards according to order. This means that we do not produce more than we sell. This also has environmental benefits. As the products are made to order, they cannot be returned. If you are a consumer, you have certain special rights, namely a 14 day right of cancellation. However, this may be restricted. If the product is specifically produced for you, you must cover the costs for actual work and materials, as production commences before expiry of the right of cancellation. As this process is entirely automated, production cannot be deferred. If you are ordering standards that are to be printed, the right to cancellation may be restricted. If you are ordering standards for printing yourself, the right to cancellation is waived when the standard is printed.

       

      Cancellation Form (PDF) (in Norwegian)

      Read the standard sales conditions

    • Discounts

      Standard Online provides the following bulk discounts for purchase of standards on paper:

      • Concurrent purchase of 25 - 99 copies of a single Norwegian Standard (Norsk Standard) 15%
      • Concurrent purchase of 100+ of a single Norwegian Standard (Norsk Standard) 30%
    • Rabatter til skoler og studenter

      Enkel og rimelig tilgang til standarder for skoler og studenter under utdanning.

      Student

      Studentabonnement
      Et studentabonnement gir deg som student lesetilgang til NS, IEC, ISO og NEK standarder, som utgjør over 50 000 gyldige standarder.

      Studentabonnement koster kr 500,- inkl. mva. i året. Abonnementet gjelder fra 1. juli til 1. juli påfølgende år. Fra første januar reduseres prisen med 30 % for tilgang frem til 1. juli.

      Etter at man har kjøpt et abonnement søker du opp de standardene du trenger fra vårt sortiment i nettbutikken. Du kan også favorittmerker dine mest aktuelle standarder for enklere tilgang neste gang. OBS! Pass på å være innlogget.

      Det tilkommer også rabatter ved utskrifter og kjøp av trykket og innbundet eksemplar av standarder.
       
      Les mer om og kjøp et studentabonnement

       
      Rabatter på enkeltkjøp av standarder
      Er du student får du store rabatter ved kjøp av standarder. Rabattsatsene er litt forskjellige avhengig av de forskjellige leverandørene:

      • Norsk Standard (NS): 50 % rabatt fra første eksemplar
      • Norsk Elektroteknisk norm (NEK): 50 % fra første eksemplar.
      • Har din skole abonnementsavtale får du 70 % rabatt på utskrifter av standarder og normer. (Ta kontakt med din skole eller oss for å undersøke om dere har en slik avtale. Har din skole avtale kan du benytte tilsendt rabattkode.)

      Standarder og normer vannmerkes med "SKOLEEKSEMPLAR".
      Standardsamlinger, håndbøker og produkter innkjøpt fra andre leverandører har ikke rabatt.
       

      Kjøp en standard
      Bestill på telefon 67 83 87 00 eller på e-post salg@standard.no.
      Du må sende oss kopi av gyldig studentbevis for å få studentrabatt. Betaling skjer ved forsendelse med postoppkrav, evt. med kredittkort (Visa/Mastercard).

       

      Lærere

      Er du lærer og skal implementere standarder i dine studenters pensum, er det flere måter du kan skaffe rimelige standarder for bruk i undervisningen. Studentene kan få studentrabatt på enkeltkjøp av standarder eller skolen kan inngå abonnementsavtale for gunstigere priser for både skolen og studentene.
       
      Avhengig av ditt behov i undervisningssituasjonen kan vi tilby to forskjellige abonnementer:

      • Et lærerabonnement gir skolens ansatte tilgang til standardene, og læreren kan vise frem standardene via PC og projektor i timen.
      • Et undervisningsabonnement inkluderer bruk for både lærere, administrativt personell og studenter/elever. Denne abonnementstypen gir dessuten studenter opp mot 70 % rabatt på utskrifter av standarder.

       
      Kjøp standarder til undervisningen

      Vi hjelper deg på telefon 67 83 87 00 eller e-post salg@standard.no

       

      Skole

      Skoler og undervisningsinstitusjoner kan tegne abonnementsavtale som inkluderer tilgang til standarder for lærere og administrativt personell, samt gode løsninger og rabatter for elever og studenter. Standarder, normer og samlinger legges enkelt inn i abonnementet og vil alltid være tilgjengelig for brukerne. Avhengig av skolens behov kan du velge blant to forskjellige abonnementstyper:

      • Et lærerabonnement gir skolens ansatte tilgang til standardene, og læreren kan vise frem standardene via PC og projektor i timen.
      • Et undervisningsabonnement inkluderer bruk for både lærere, administrativt personell og studenter/elever. Denne abonnementstypen gir dessuten studenter opp mot 70 % rabatt på utskrifter av standarder.

      Les mer om abonnementsavtale for skoler

       
      Bestill abonnementsavtale for skole

      Vi hjelper deg på telefon 67 83 87 00 eller e-post salg@standard.no

  • Cancellation

    • Cancellation for consumers

      Deliveries to private individuals must be paid by credit card. In certain circumstances, payment on delivery can be arranged. Such instances must be arranged with one of our sales personnel. Private individuals have the right to cancel an order under the terms of Norwegian legislation. A cancellation form can be downloaded at the bottom of the page, and is enclosed in shipments to private individuals.

      Download Cancellation Form here (PDF - only available in Norwegian)

  • Return policy

    • When do we accept goods in return?

      Consumers

      Consumers have 14 days unconditional right to cancel an order. Information on right to cancel.

      Business customers

      In the event of a cancelled order for stock items, we will accept them in return providing notification has been received before the due date for payment. In such instances, the buyer will be liable for all costs associated with carriage etc. The goods must be in new condition when received by Standard Online.

      Norwegian Standards (Norsk Standard) cannot be returned, as Standard Online publishes standards to order (Print of Demand).

      Standards and publications from other countries are not stocked by Standard Online, and can therefore not be returned.

    • What to do

      For questions regarding how to return purchased goods we ask you to please contact us by telephone +47 67 83 87 20 or by email salg@standard.no.

  • Agreements

    • Web Subscription Agreement

      The web subscription agreement consists of several appendices that contain information and conditions for the various services and products the agreement may include.

      Even though all available services and products are not included in the contract at the time of signing, The Buyer can expand the content of the subscription during the contract period, and is responsible for familiarising themselves with the terms and conditions, functionality and user rights. When the products are entered into the subscription, it is deemed that the terms and conditions have been accepted.

      Appendices are updated periodically, as new opportunities and services become available.

      For current information about appendices and prices go to the page "Prices and conditions for web subscription".

    • Paper Subscription Agreement

      Agreement for delivery and maintenance of standards on paper

      Between Customer:
       
      Company name:
      Contact:
      Company reg. no.:
      Postal address:
      Street address:
      Postcode:
      Telephone:
      Contact's e-mail:
       
      and
       
      Standard Online AS
      Company reg. no.: NO 983 615 031
      P.O. Box 252, 1326 Lysaker
      Mustads vei 1, 0283 OSlo
      Telephone 67 83 87 00

      General

      The customer (hereinafter called the purchaser) and Standard Online AS (hereinafter called Standard Online), have entered into the following agreement for the delivery and maintenance of standards in paper format as a Paper subscription (hereinafter called the service).

      1. Scope of delivery

      The agreement covers the provision and maintenance of standards in the service from Standard Online. The purchaser is sent standards in paper format, and any other separately agreed publications, for use in the purchaser's own business activities in accordance with the restrictions and conditions specified below.
      The purchaser arranges in Standard Online's web shop which standards he wishes to access under the service. More standards/products can be added to the collection under the terms of this agreement. The end user licence must be accepted before the purchaser can use the delivery described in this agreement. By using the standards covered under this agreement, the purchaser approves and accepts the terms & conditions in the end user licence.

      2. Standard Online's contribution and obligations

      The agreement entitles the purchaser to use a collection of standards, which the purchaser adds to the Service via Standard Online's web shop, or which Standard Online adds to the Service in response to an e-mail or telephone request from the Purchaser.
       
      An updated list of the purchaser's standards in the Service can be found on the purchaser's My Page at standard.no, Standard Online's web shop. Access is by username and password.
       
      Access via IP address, URL (blind login), or a combination of both, is not part of the standard service, but can be agreed separately.

      3. The Purchaser's obligations

      The purchaser's use of the standards is restricted to his company's business activities and employees, including the company's departments and branches. Any external distribution is illegal.
      The agreement is based on the fact that the standards are marked with a protected trademark under the Trademarks Act of 3 March 1961, and the provisions of the Act relating to Copyright in Literary, Artistic and Scientific Works, etc. of 12 May 1961.
       
      The agreement is accepted when the service is ordered.

      4. Fees and payment terms

      Calculation of the subscription price for the standards provided under the service is based on the following:
       
      1. Price calculation.
       
      a. Price of subscription to standards under the service:
      Standard Online's price list applies to all standards delivered to the purchaser under the service. The standards are invoiced on an ongoing basis when new revised versions are sent.
       
      b. Annual fee for technical maintenance/support for the service
      The fee for establishment and annual maintenance for the service, including My Page, Standard Online's web shop at standard.no, is NOK 1,390.
       
      2. Invoicing, due dates and penalty interest
      Please refer to Standard Online's sales terms & conditions.
       
      All prices are exclusive of VAT. We reserve the right to make price changes.

      5. Complaints, breach of contract, sanctions

      a. Complaints
      A party wishing to claim breach of contract must, without unreasonable delay, make a written complaint after the party in question becomes aware of such breach.
       
      b. Breach of contract
      Breach of contract arises if either party fails to perform his contractual obligations.
       
      c. Sanctions
      If the purchaser abuses his rights under the agreement by unauthorised dissemination and use of the copyright-protected materials, this shall be considered gross breach of contract; Standard Online AS shall then be entitled to terminate the agreement with immediate effect and demand compensation.
      In all other respects, Standard Online's sales terms & conditions shall apply.

      6. Assignment

      Rights or obligations under the agreement may not be assigned or in any other way transferred to another party without the written consent of Standard Online.

      7. Disputes

      Disputes relating to the content or implementation of the agreement shall be resolved by negotiation where possible. If such negotiations are fruitless, either party may request the issue to be settled under Norwegian law, with the agreed venue Asker og Bærum District Court.

  • Skoler og studenter

    • Rabatter til skoler og studenter

      Enkel og rimelig tilgang til standarder for skoler og studenter under utdanning.

      Student

      Studentabonnement
      Et studentabonnement gir deg som student lesetilgang til NS, IEC, ISO og NEK standarder, som utgjør over 50 000 gyldige standarder.

      Studentabonnement koster kr 500,- inkl. mva. i året. Abonnementet gjelder fra 1. juli til 1. juli påfølgende år. Fra første januar reduseres prisen med 30 % for tilgang frem til 1. juli.

      Etter at man har kjøpt et abonnement søker du opp de standardene du trenger fra vårt sortiment i nettbutikken. Du kan også favorittmerker dine mest aktuelle standarder for enklere tilgang neste gang. OBS! Pass på å være innlogget.

      Det tilkommer også rabatter ved utskrifter og kjøp av trykket og innbundet eksemplar av standarder.
       
      Les mer om og kjøp et studentabonnement

       
      Rabatter på enkeltkjøp av standarder
      Er du student får du store rabatter ved kjøp av standarder. Rabattsatsene er litt forskjellige avhengig av de forskjellige leverandørene:

      • Norsk Standard (NS): 50 % rabatt fra første eksemplar
      • Norsk Elektroteknisk norm (NEK): 50 % fra første eksemplar.
      • Har din skole abonnementsavtale får du 70 % rabatt på utskrifter av standarder og normer. (Ta kontakt med din skole eller oss for å undersøke om dere har en slik avtale. Har din skole avtale kan du benytte tilsendt rabattkode.)

      Standarder og normer vannmerkes med "SKOLEEKSEMPLAR".
      Standardsamlinger, håndbøker og produkter innkjøpt fra andre leverandører har ikke rabatt.
       

      Kjøp en standard
      Bestill på telefon 67 83 87 00 eller på e-post salg@standard.no.
      Du må sende oss kopi av gyldig studentbevis for å få studentrabatt. Betaling skjer ved forsendelse med postoppkrav, evt. med kredittkort (Visa/Mastercard).

       

      Lærere

      Er du lærer og skal implementere standarder i dine studenters pensum, er det flere måter du kan skaffe rimelige standarder for bruk i undervisningen. Studentene kan få studentrabatt på enkeltkjøp av standarder eller skolen kan inngå abonnementsavtale for gunstigere priser for både skolen og studentene.
       
      Avhengig av ditt behov i undervisningssituasjonen kan vi tilby to forskjellige abonnementer:

      • Et lærerabonnement gir skolens ansatte tilgang til standardene, og læreren kan vise frem standardene via PC og projektor i timen.
      • Et undervisningsabonnement inkluderer bruk for både lærere, administrativt personell og studenter/elever. Denne abonnementstypen gir dessuten studenter opp mot 70 % rabatt på utskrifter av standarder.

       
      Kjøp standarder til undervisningen

      Vi hjelper deg på telefon 67 83 87 00 eller e-post salg@standard.no

       

      Skole

      Skoler og undervisningsinstitusjoner kan tegne abonnementsavtale som inkluderer tilgang til standarder for lærere og administrativt personell, samt gode løsninger og rabatter for elever og studenter. Standarder, normer og samlinger legges enkelt inn i abonnementet og vil alltid være tilgjengelig for brukerne. Avhengig av skolens behov kan du velge blant to forskjellige abonnementstyper:

      • Et lærerabonnement gir skolens ansatte tilgang til standardene, og læreren kan vise frem standardene via PC og projektor i timen.
      • Et undervisningsabonnement inkluderer bruk for både lærere, administrativt personell og studenter/elever. Denne abonnementstypen gir dessuten studenter opp mot 70 % rabatt på utskrifter av standarder.

      Les mer om abonnementsavtale for skoler

       
      Bestill abonnementsavtale for skole

      Vi hjelper deg på telefon 67 83 87 00 eller e-post salg@standard.no

    • Studentabonnement - hvordan registrere seg som bruker?

      Et studentabonnement gir deg som student lesetilgang til NS, IEC, ISO og NEK standarder, som utgjør over 50 000 gyldige standarder. Her følger en brukerveiledning for hvordan du kjøper og bruker et studentabonnement.

      1Gå til registrer deg som ny bruker

      På www.standard.no, oppe til høyre på siden, klikker du på "ny bruker":

      Gå til registrer deg som ny bruker

      2Registrer bruker

      Inne i registreringsbildet velger du å registrere deg som "Student". Dette er nødvendig for at du skal få rettigheter til å kjøpe studentabonnementet.

      Velg student ved registrering

      3Fyll ut studentinformasjon

      Deretter fyller du ut "studentinformasjon". Legg inn ditt studentnummer og velg lærested fra nedtrekksmenyen. Finnes ditt lærested ikke i nedtrekksmenyen kan du kontakte oss på salg@standard.no slik at vi kan legge det inn for deg.

       

       

      4Fyll ut innloggingsinformasjon

      Neste skritt er å fylle ut "innloggingsinformasjon". Kun epostadresser fra gyldige læresteder blir akseptert. Hvis epostadressen fra ditt lærested ikke fungerer, kan du ta kontakt med oss på salg@standard.no.

       

      5Fullfør registreringen

      Nå fyller du ut "Brukerinformasjon", "Leveringsadresse" og "Passord, og klikker på knappen "Registrer meg som ny bruker".

      Du er nå registrert som studentbruker på standard.no, og kan kjøpe produktet "Studentabonnement".

      Skrive ut denne brukerveiledningen? Last ned PDF.

    • Studentabonnement - hvordan tegne abonnement?

      Et studentabonnement gir deg som student lesetilgang til NS, IEC, ISO og NEK standarder, som utgjør over 50 000 gyldige standarder. Her følger en brukerveiledning for hvordan du kjøper et studentabonnement.

      1Logg inn

      Klikk på "logg inn" oppe til høyre på siden.

       

      2Logg deg inn

      Logg deg på med brukernavnet og passordet du valgte da du registrerte deg som bruker:

       

       

      Du vil nå se på toppen av siden at du er innlogget:

       

      3Søk etter studentabonnement

      Oppe på midten av nettsiden finnes det et søkefelt. Skriv "Studentabonnement" i søkefeltet, og klikk "søk":

       

       

      Du får nå frem søkeresultatet, og du kan legge produktet "studentabonnement" i handlevogna:

       

      4Klikk på handlevognknappen

      Etter at du har lagt varen i handlevognen, vil feltet oppe til høyre på siden endre seg, og du vil se at du har 1 produkt i handlevognen. Klikk på handlevognknappen:

       

       

      I handlevognen følger du anvisningene for betaling.

      5Bruk ditt abonnement

      Du er nå klar til å ta i bruk ditt studentabonnement.

      Skrive ut denne brukerveiledningen? Last ned PDF.

    • Studentabonnement - hvor er standardene mine?

      Et studentabonnement gir deg som student lesetilgang til NS, IEC, ISO og NEK standarder, som utgjør over 50 000 gyldige standarder. Her følger en brukerveiledning for hvordan du bruker studentabonnementet.

      1Klikk på fanen "abonnement"

      Når du har kjøpt produktet og er innlogget, kan du klikke på fanen "abonnement":

       

      Ved å klikke på fanen kommer du til denne siden:

       

       

      2Søk etter standard

      Foreløpig vil du se at det ikke ligger noen standarder i abonnementet. Det er fordi du ikke har lagt til noen favoritter enda. Studentabonnementet er lagt opp slik at du søker etter det du er ute etter i søkefeltet øverst på siden:

       

      3Vis hele standarden

      Etter å ha søkt på for eksempel "9001" vil du få frem et søkeresultat, der alle standardene du har tilgang til gjennom ditt studentabonnement har en knapp der det står "Vis hele standarden":

       

      4Lagre standarder som "favoritter"

      Når du har fått et relevant treff, og ønsker lett å finne tilbake til den aktuelle standarden ved en senere anledning, kan du klikke på den grå stjernen. Den vil da endre farge til gul:

       

      5Finn igjen favorittene dine

      Neste gang du klikker på fanen "Abonnement", vil du finne igjen favorittene dine her:

       

       

      Dersom du ønsker å fjerne standarder fra "Mine favoritter", klikker du bare på den gule stjernen slik at den blir grå igjen.

      Skrive ut denne veiledningen? Last ned PDF.

    • Studentabonnement - hvordan kjøpe rabatterte standarder?

      Et studentabonnement gir deg som student lesetilgang til NS, IEC, ISO og NEK standarder, som utgjør over 50 000 gyldige standarder. Her følger en brukerveiledning for hvordan du som har et studentabonnement kjøper rabatterte standarder.

      1Klikk på "Kjøp utenom abonnement" i søkeresultatet

      Søk etter en standard du trenger utskrift av, og klikk på "Kjøp utenom abonnement":

       

      2Velg mellom leveringsalternativene

      Du kan nå velge mellom "Skriv ut selv" (gir 70 % rabatt) og "Trykket og innbundet" (Gir 50 % rabatt):

       

      Klikk på ønsket leveringsmåte, og gå deretter til handlevognen på toppen av siden. Følg deretter anvisningene for betaling.

      Skrive ut denne brukerveiledningen? Last ned PDF.

  • Copyright

    • General information

      Copyright entails the exclusive right to "ownership of intellectual property" as defined in sect. 3 of the Copyright Act.


      Standards are literary works which are copyright protected in accordance with the Act on copyright of intellectual property etc. (Copyright Act) of 2018-06-15. See Lovdata.

      Standards Norway determines Norwegian Standards, and Standard Online administers the rights for copyright owner and publisher.

      Contact us if you have questions about copyright

    • Use and reproduction

      When you want to reproduce something from a standard, you must contact Standard Online to request permission. This applies regardless of whether the entire standard is involved, or an excerpt, and whether it is a standard in force or a draft version and whether a Norwegian or international standard. It also applies regardless of whether text, tables or illustrations are involved. It covers all types of formats, such as copies taken on a photocopier, fax, printout, drawings, photography, scanning for an electronic document, "cut and paste" for an e-mail, database format, translation or adaptation.

      A standard is a recommended document, not a law. Acts, regulations, court rulings and other resolutions from a public authority carry no authority in accordance with sect. 14 of the Copyright Act. References are made to standards in various regulations, but as long as the standard's text is not reproduced directly in the regulation, the standard is a standalone publication protected by copyright.

      When you buy a standard, you buy a copy of it, but you do not buy the right to make further copies for colleagues or associates. If you need more copies, you must buy them or register the correct number of users for electronic access to the standard.

      This is the principal rule applied, but there are exceptions. Perhaps the most important exception applies to private use, which entails you being able to take copies for use in private only. Most standards are however used in a professional context, in which case private use will entail you being able to take a copy of an excerpt from a standard to read at home, for instance, to prepare for a meeting the day after. But this does not mean you can hand out copies to your colleagues or associates at the meeting.

      Sect. 29 of the Copyright Act states that "It is permitted to quote from a published work in accordance with best practice and to the extent the purpose calls for it". A quotation will normally comprise a minor part of a work, e.g. a sentence or two, or a paragraph. Where a standard is concerned, this may involve a formula, the sequence to be followed in a procedure or a table of contents. Quoting an entire standard is not in line with best practice!

      Translation and adaptation imply that a standard takes on another form. Entering new text between excerpts from a standard cannot be classed as a minor reproduction, but it can be a question of whether the excerpts are so limited that they can be classed as quotations. If in doubt, please contact Standard Online. Remember that copies cannot replace purchase of the original work.

      Contact us if you have questions about copyright

    • Copyright and committee members

      Where committee work is concerned, individual committee members transfer copyright to their contribution to standardisation to the relevant standardisation ¬organisation (e.g. Standards Norway, ISO, IEC, CEN, CENELEC etc.) Such organisations transfer user rights to their national representatives, e.g. Standards Norway. This means that even if you or your company have made an active contribution to standardisation, you are still not entitled to copy and distribute standards or drafts.

      Contact us if you have questions about copyright

    • Copyright Agreement

      Our aim is to ensure that users know how to use standards. e.g. through requirements for goods and services, specification for buying and selling, rules for testing, certification, accreditation or through descriptions as the basis for compliance with national legislation and regulations. Production of standards is financed via selling them. Copying without permission undermines production of standards you and others could have made use of at a later date. Copying without permission is punishable by fines, prison and confiscation according to the Copyright Act.

      It is not difficult to comply with the rules of the Copyright Act, but it does require remembering to ask for permission to use the property of others. The rules for exclusive rights to copyright are the same, regardless whether a standard, a guide or some other form of technical text is involved.

      If you need to be able to reproduce a text, table or other excerpt from a standard, e.g. in a binder, course folder, brochure or web site, please contact Standard Online to purchase a permit. An alternative to reproduction, e.g. for a course, can be the purchase of several copies of the standard. Standard Online offers a bulk discount to training professionals.

      Contact us for information about how to purchase a permit

    • Opphavsrett for Norsk Hurtigspesifikasjon Covid-19

      På oppdrag fra helsemyndighetene har Standard Norge utviklet bransjespesifikke smittevernveiledninger i samarbeid med bransjene selv. Norsk Hurtigspesifikasjon – Covid-19 (NHS C19) er et dokument som beskriver hvordan kravene til godt smittevern skal stilles innenfor et område eller en sektor.

      Det presiseres at «Norsk Hurtigspesifikasjon Covid-19», på samme måte som standarder er opphavsrettslig beskyttet. Det innebærer at innhold i disse ikke kan benyttes kommersielt uten at det inngås en avtale om gjengivelse med Standard Online AS. Enhver gjengivelse som strider mot dette, kan føre til beslagleggelse, erstatningsansvar og/eller rettslig forfølgelse.

      Imidlertid åpnes det opp for kopiering, utskrift og publisering på internett og/eller et intranett. Eventuelle andre spørsmål knyttet til gjengivelse av Norsk Hurtigspesifikasjon Covid-19 skal rettes skriftlig til Standard Online AS på e-post salg@standard.no

  • Subscription

    • User guides
    • Add products to subscription

      1Search for standards in the search box

      If you search for a withdrawn standard and get zero results, you must check the "Include withdrawn standards" box:

       

      2Does your company already subscribe to this particular standard?

      If so, you will find it under the "Subscription" tab:

       

      3Does your company not subscribe to this particular standard?

      If so, you will find it under the "Standards" tab:

       

      4Click on the "Web subscription" button to add the standard to your subscription

      5Go to the shopping cart at the top of the page

      The shopping cart is where you confirm and complete your purchase:

       

      6Go to "Select payment method"

      7Fill out these fields

      Enter Customer reference and Order no./Project no. in the appropriate fields:

       

      8Submit order

      Go to the bottom of the page and check the box that indicates you have read and accepted the Sales conditions. Then click "Submit order":

       

      9Go to the subscription page

      You have now reached the Receipt page, where you can proceed directly to your subscription by clicking on the link "Go to subscription page":

       

      10The Subscription page

      The new product will be shown under the "New standard" tab on the subscription page. Within a short time it will be moved to the "Standards" tab:

       

       

       

      Do you wish to print this user guide? Download PDF.

    • Manage subscription

      In this user guide we will go through the various features available for the administrator of a web subscription.

      1Go to your subscription

      To go to your subscription, click on the blue "Subscription" tab:

       

      2The administrator menu

      The administrator menu can be found in the top right hand corner when you are inside your subscription:

       

      3Company settings

      Under company settings you have the following options:

      You choose whether all users need to log in with a username and password. 

      You can set up a «user template» so that new users automatically are given the settings you have determined. 

      You can turn on the “Send shopping cart” feature to enable users without purchasing privileges to send a shopping cart to you or other administrators.  

       

      4Edit categories

      The «Edit categories» menu makes it possible for you to organize the standards in categories of your own choice.

      Enter the name of your category and click «Add»:

       

       

      Next, search for the standards you wish to categorize, and click «Edit»: 

       

       

      Finally, choose a category and contact person (both must be selected) and click on the «Save» button:

       

      5Edit messages

      The «Edit message» section makes it possible to create important messages for the users of the subscription:

       

       

      Remember to check the box titled «Show this message to your company’s users»

      6Invoices

      «My invoices» gives you an overview of the invoices sent to your customer number:

       

       

      Note! Some customers have an invoice reception system with its own customer number. If this is the case, “My invoices” will only display invoices belonging to the customer number of the invoice reception.

      7Manage users

      In this section you can set the access level of users, register new users, edit users and assign roles:

       

      8Register new user

      New user registration includes first name, middle name (if applicable), family name and email address.

       

       

      Webshop access indicates which access level a user should have. When registering a new user, you can choose from the following roles:

      Single purchase
      The user can access standards in the subscription, but cannot add new standards. He or she can purchase standards separate from the subscription. The company will be billed for these purchases.

      No purchasing privileges
      The user can read the standards in the subscription only. 

      Administrator
      The user is given full administrator privileges.  

      Note! If the user is to be allowed to print a standard, you must check the «Allow print» box. 

      As a subscription administrator you must allow/limit access to the eForms service, if eForms is part of your company’s subscription. 

       


      In the "scope" menu you have two options:

      All
      You can choose for the user to have access to «All» forms. This means the user can read/edit all forms – including those created by other users.

      Personal
      If you choose for the user to have access to «personal» forms, he or she will only be able to access forms he or she has created. 

      9Number of hits per page

      The «Number of hits per page» menu enables you to choose how many hits are displayed on the search result page. The options are 10, 20 and 50:

      10Sent shopping carts

      This menu gives you an overview of the shopping carts that users in your subscription have submitted. You can edit, delete or approve the submitted shopping cart:

       

      11Show number of printouts

      The «Show number of printouts» menu displays the number of printouts left per standard, and gives you the option to buy more copies.

      We recommend you check this section regularly to ensure that the users always have sufficient prinouts available.

       

      12Show status on eForms

      The «Show status on eForms» menu displays the forms that have less than 10 copies left. You can add extra copies here – the minimum being 10.

       

       

      For an overview of your eForms, go to the “Subscriptions” tab, then click on "eForms"  and "Available".

       

       

      Click on "Status" to show valid eForms. You can also buy new forms from this menu should you not have any left. 

       

    • Get more from your subscription

      Did you know that we offer additional services to make your subscription even more customized to suit your needs?

      With a subscription at standard.no you get easy access to the content of the standards you subscribe to. You are also guaranteed to always have the latest edition of both standards and other products in your subscription. By ordering one or more of the additional services explained below, you can customize your subscription to best fit your needs.

      Additional services available to you are:

      • Offline service
      • Direct links to standards in your subscription
      • Enhanced access to standards content

       

      Offline service: Get access to the standards you need even when you are not online

       Do you need to have access to one or more of your standards without being connected to the internet? When you use our “offline service”, you simply download copies of the standards you need to your own computer.

      You will have access to these standards for 30 days. Standards download to your computer are terminated after 30 days as a safety precaution for you. This way you never risk using a withdrawn standard. The standards can be downloaded again after 30 days. 

      A regular web subscription at standard.no gives you access to the standards in your subscription as long as your computer is connected to the internet. The offline service gives you even greater freedom in order to fit your needs.

       

      Direct links to the standards in your subscription – easy and efficient

       Do you often refer to standards in company documents? If so, direct links to relevant standards in your subscription would be a great option for you.

      A direct link is a static link to a standard in your web subscription that makes it possible for you to open a standard directly from your document.

      Direct linking is set up and used within a particular IP-address (static). This makes it possible for all users connected to that particular IP-address to be logged in directly to your subscription, giving them access to the standard that is referred to in the document.

       

      Enhanced access to standards content

      Do you want to use and better utilize the content of standards in your own systems and software? With an Enhanced Access agreement, this is possible, and it gives you more and a wider range of opportunities to take advantage of the content of the standards you use. You will be able to simplify and automate processes, save time and resources and reduce the risk of errors.

      Read more about enhanced access

       

      Contact us today

      We will be happy to help you get the most from your subscription.

      E-mail: salg@standard.no
      Telephone:+47 67 83 87 00

       

      An extra charge applies to all the additional services. 

    • General information about paper subscription

      The Paper subscription service automatically sends you the all new standards within your field of interest, on paper. With this service you can be sure to receive all new editions of the standards you need as soon as they are available. By logging in to your company's subscription site, called "My page" in the webshop, you will always have a complete overview of your subscriptions and purchase details.

      How to get access to the service:

      When registering to use this service the company's organization number must be provided, as well as which members of staff that will access the service. Username = email address, and cannot be chosen. Password is chosen by the users, and an email is sent to them confirming their username. When logging in the user will get access to "My Page" in the top menu. From "My Page" the user will get access to the subscription which gives a complete overview of which standards the company subscribes to.

      Which standards are available?

      Norwegian Standards, ISO- and IEC-standards can be subscribed to. Requests to add other documents to the company's subscription can be accommodated for by individual agreement between the company and Pronorm. The company chooses standards to subscribe to by simply accessing the service and picking standards of interest, whether it is single standards or groups of standards.

      International Classification for Standards (ICS) is a classification system of individual standards into subject-based groups. ICS makes it easy to find the standards you are looking for, and compare the standards of different countries. The classification consists of three levels, and you can subscribe to any one of those levels, giving you access to all the standards included in that particular group. All that is required of you is to decide which groups of standard are relevant to your company. Our sales consultants are ready to assist you with this.

      Delivery of standards

      When subscribing to a standard on paper, the particular standard will be printed and mailed to you as soon as it is available.Standards are copyright protected and cannot be copied. In the case of PDF delivery, the standard cannot be stored locally on a PC, or forwarded to others.

      How much does the service cost?

      There is a yearly price for registering to and maintenance of the service. Other than this, you pay only for the standards you receive. The service runs until it is cancelled in writing.

      The prices of individual standards and other documents you wish to add to your subscription, are available in the webshop. When you are logged in to the webshop, the prices quoted are calculated taking your companies' discounts into account. Prices are quoted ex. VAT.

      Please contact us at salg@standard.no to get an offer.

  • Prices and conditions for web subscription

    • About web subscription

      The web subscription agreement consists of several appendices that contain information and conditions for the various services and products the agreement may include.

      Even though all available services and products are not included in the contract at the time of signing, The Buyer can expand the content of the subscription during the contract period, and is responsible for familiarising themselves with the terms and conditions, functionality and user rights. When the products are entered into the subscription, it is deemed that the terms and conditions have been accepted.

      Appendices are updated periodically, as new opportunities and services become available. This site provides the current information about the appendices.

      Appendix 1 - Definitions

      Appendix 2 - The scope of the agreement, general terms and conditions

      Appendix 3 - Price, price regulation and billing 

      Appendix 4 - Fees for the service ‘Web Subscription’ including licensed products

       

      Current price tables for standard collection NS 3420, NS 3420 eBook and eForms:

      Price table for NS 3420 standards collection

      Price table for NS 3420 eBook

      Price table for eForms

      • Web subscription - eForms

        eForms is our web-based system for filling in forms on the web. In order to access this service, you must sign up for a "Web Subscription Agreement". Prices and conditions for the service is found below.

        Pricing model for 10- 500 copies per year

        Price (NOK) per form per year for up to:    
         10 25 50  100  500 
        1 375,- 2 750,-  4 125,-  6 875,-  13 750,- 

        All prices are stated exclusive of VAT. This table was last updated 2021-01-01.

        In addition to these prices, there will be a price for establishment and technical maintenance of the Service.

        Contact us by e-mail salg@standard.no or phone + 47 67 83 87 00 to get started with your web subscription.

      • Web subscription - NS 3420 eBook

        We offer different NS 3420 eBooks as web subscriptions. Prices and conditions for the service is found below. In order to access this service, you must sign up for a "Web Subscription Agreement". NS 3420 eBook is only available in Norwegian.

         Subscription price per year

        NS 3420 eBook Number of users      
          1-3  4-5 6-10  11-15  16-20  21-30 
        Complete 13 820,-  20 730,-  27 640,-  34 550,-  41 460,-  44 915,- 
        Construction 11 040,-  16 560,-  22 080,-  27 600,-  33 120,-  35 880,- 
        Soil and terrain  6 980,-  10 470,-  13 960,-  17 450,-  20 940,-  22 685,- 
        Carpenter 5 080,-  7 620,-  10 160,-  12 700,-  15 240,-  16 510,- 
        Electrical 5 880,-  8 820,-  11 760,-  14 700,-  17 640,-  19 110,- 
        HVAC 5 880,- 8 820,- 11 760,- 14 700,- 17 640,- 19 110,-

        In addition to these prices, there is an additional price for establishment and technical maintenance of the Service

        All prices are in NOK and stated exclusive of VAT. This table was last updated 2021-01-01.

        Contact us by e-mail salg@standard.no or phone + 47 67 83 87 00 to get started with your web subscription.

      • Web subscription - NS 3420 collections

        We offer different collections of NS 3420 as web subscriptions. Prices and conditions for the service is found below. In order to access this service, you must sign up for a "Web Subscription Agreement".

        Subscription price on the establishment of the service 

        Standardcollection
        NS 3420 on the web
        Number of users      
          1-3  4-5  6-10  11-15 16-20  21-30 
        Complete 9 900,- 14 850,- 19 800,- 24 750,- 29 700,- 32 175,-
        Construction 8 000,- 12 000,- 16 000,- 20 000,- 24 000,- 26 000,-
        Soil and terrain 5 040,- 7 560,- 10 080,- 12 600,- 15 120,- 16 380,- 
        Carpenter  3 720,-  5 580,-  7 440,-  9 300,-  11 160,- 12 090,-
        Electrical  4 340,- 6 510,- 8 680,- 10 850,- 13 020,- 14 105,-
        HVAC  4 340,- 6 510,- 8 680,- 10 850,- 13 020,- 14 105,-

        In addition to these prices, there will be an additional price for establishment and technical maintenance of the Service

        All prices are in NOK and stated exclusive of VAT. This table was last updated 2021-01-01.

        Contact us by e-mail salg@standard.no or phone + 47 67 83 87 00 to get started with your web subscription.

    • Appendix 1: Definitions

      This appendix was last updated 2021-06-17

      1.1 Definitions

      Licensed products can include Standards, eBook, eForms, Standards Collections and other products from various suppliers that the Buyer has included in their Web Subscription at any time.

      Licensing period (for licensed products): The remainder of the calendar year in which the product was purchased + the two following calendar years.

      Agreement period (for Web subscription): The remainder of the calendar year in which the agreement was entered into + the two following calendar years with the addition of any license period for licensed products purchased during the term of the agreement.

      Web Subscription is a Service facilitated by Standard Online providing online access to the licensed products.

      Copyright shall confer the exclusive right to “dispose of a literary, scientific or artistic work by producing permanent or temporary copies thereof and by making it available to the public, be it in the original or an altered form, in translation or adaptation, in another literary or artistic form, or by other technical means” –Standards, and other products delivered by Standard Online are literary works which are copyright protected in accordance with the Act on copyright of intellectual property etc. (Copyright Act) of 2018-06-15 Standards Norway adopts Norsk Standard, and Standard Online administers the rights for both the author and publisher. When you buy a standard or another product, you buy a copy of the standard; However, you do not buy the right to copy all or parts / individual elements of the standard for either your own or anyone else's use. If you need more copies, they must be purchased.  

      DRM (Digital Rights Management) Products that are stored on or distributed via digital media are facilitated using DRM.

      Downtime is the time during which the Service is not available for the Buyer.

      Number of users. The number of users who can log on to the service.

      Location A physical address where the service is to be available.

    • Appendix 2 – The scope of the agreement, general terms and conditions

      This appendix was last updated 2021-06-18.

      2.1 The scope of the agreement at the point of signing

      The Agreement covers the facilitation and maintenance of licensed products in Web Subscription under the limitations, terms and conditions specified in this Agreement.

      The products are labelled with a protected trademark in accordance with the Act of 26. March 2010 on Trademarks, and copyright-protected in accordance with the Norwegian Act on copyright of intellectual property etc. (Copyright Act) of 2018-06-15.

      Products that are stored on or distributed via digital media can be facilitated using DRM. The Buyer can expand the content of the subscription on their own. When new products are added to the subscription, it is deemed that Standard Online’s current terms and conditions have been accepted.

      Access to the products is provided via an individual subscription page on www.standard.no, to which the Buyer is given access upon signing the Agreement. After starting the service, the buyer can supplement new products into the service via Standard Online's online store (www.standard.no) or by contacting our sales team.

      This agreement and associated appendices include Standard Online's terms and conditions at the time the agreement is entered into. However, the buyer is at all times responsible for familiarizing himself with Standard Online's current terms. Current product prices and conditions are updated at www.standard.no.

      2.2 Standard Online Services and Obligations

      Standard Online undertakes to ensure that the Service is available for the Customer at least 97% of the time.

      Scheduled downtime will occur. This will preferably take place on Saturdays and Sundays.

      Standard Online waives all responsibility for scheduled and other downtime.

      Standard Online warrants that Standard Online and the Copyright Holder, provided that nothing else is stated in or on the Product, may license the Product and all copyrights and exploitation of the trademarks belonging to the Product. This warranty is the only warranty given for the Product.

      2.3 Claims

      If the Buyer wishes to declare a breach of contract, the Buyer must without undue delay submit a claim in writing.

      2.4 Buyer’s Obligations

      Copyright law applies. It is not possible without a written agreement to copy, print, reproduce (all, or part) of our products either for use internally (own company) or for use / distribution externally (all other actors).

      Breach of these obligations by the Buyer is deemed to be a material breach which entitles Standard Online to rescind the Agreement and to claim compensation proportional to the value of the lost sales. The same applies in the event of material payment default. Standard Online can shut down the Buyer’s subscription access in the event of non-payment, or if the Buyer in spite of written warning continues to use the Service in a manner that results in damage or inconvenience to Standard Online or a third party; for example, by using the Service in breach of the law or provisions of this Contract.

      The period that the Service is shutdown will not be deducted from the invoice. Standard Online may also require payment from the Buyer for the remainder of the licensing period of any licensed products and related services.

      2.5 Confidentiality

      Competition-related information with which the Parties become acquainted as a result of this cooperation shall be treated as confidential. Any doubt as to whether the available information should be treated as confidential shall be clarified in consultation with the other Party.

      2.6 Transfer

      Rights or obligations arising from this Contract cannot be assigned or in other way transferred to another Party without the written permission of Standard Online. Standard Online’s rights and obligations may be freely assigned or transferred to others.

      2.7 Duration of the Agreement

      The Agreement is valid for two (2) years in addition to the year in which the Agreement is signed (see 1.1 Definitions). Thereafter the Agreement is automatically renewed for one (1) year at a time unless one of the Parties terminates the Agreement no later than 31. October in the last Contract year.

      Products that have been in the subscription service for a shorter time than the license period, e.g. if they are removed from a current subscription or that the agreement terminates in its entirety, may be invoiced for the remaining part of the license period based on the total scope of the agreement at the time of removal. Standard Online must have information about changes to the subscription content (including permanent changes to the number of forms in the subscription) by 31 October of the agreement year.

      In any case, Standard Online may unilaterally terminate all or parts of this agreement at any time by giving 3 months’ notice.

      2.8 Liability for damages

      Standard Online, the Copyright Holder and their representatives, ("Liable Parties") are not liable to you, and you are obliged to indemnify all Liable Parties from all claims and costs (including costs for legal assistance) that can be attributed to personal or property damage, product liability, or other claims based on your, or your employees or agents, use of the Product.

      In any event, Standard Online's liability is limited to the compensation paid in the last six (6) months before the liability event occurred.

      2.9 Force majeure

      If a situation arises that will make it difficult or unreasonably burdensome for a party to fulfil their obligations according to the Contact, the affected party shall be exempt from these obligations for as long as the situation persists, provided that the situation is considered force majeure under Norwegian law. The affected party shall without undue delay notify the other party of the matter, including which obligations are affected and how long the situation is expected to persist.

      2.10 Other provisions

      This Agreement constitutes complete regulation of what has been agreed between the Parties with regard to use of the Product. Changes to the Agreement can only be implemented through separate signed amendments to this Agreement. Should any provision of the Agreement be declared invalid for any reason, the Agreement shall be revised only to the extent necessary to make the Agreement valid, and such revision shall (i) not affect the validity of the invalid part in other contexts, or (ii) affect other parts of the Agreement.

      2.11 Disputes

      The agreed legal venue is Oslo District Court.

    • Appendix 3 - Price, price regulation and billing

      This appendix was last updated 2021-06-17.

      3.1 Price

      The total compensation, i.e. the agreed price for products made available in this Agreement at the time of entering into an agreement, is set out in Appendix 4. 

      3.2 Price Regulation 

      Standard Online reserves the right to adjust prices annually as a result of normal price rises of standards and/or the price regulation of our purchase prices. Standard Online can also change prices at any time as a result of unforeseen prices from our suppliers as well as change discounts and discount structures.

      3.3 Billing, when payments are due and interest on arrears

      The initial billing takes place immediately after entering into an agreement and applies for the year of the agreement, which is identical to the calendar year unless another agreement period has been agreed. Standard payment terms and conditions are 20 days. In the event of late payment, interest will accrue in accordance with the Norwegian Act on Interest on Late Payments. If reminders are necessary, a reminder fee will be levied. 

      3.4 Value Added Tax

      All prices are stated excluding VAT. 

    • Appendix 4 – Total Price for the Contract, and the Contract Price for the Selected Product

      This appendix was last updated 2021-06-17.

      Appendix 4 will consist of the price of the contract at the time it is signed, depending on which products and services that are included at that particular time.

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